What are your fees?

It is completely free to submit a claim. You are not required to make any upfront payment or provide bank details.

If we are successful in recovering a refund for you, we will charge a fee of 25% (excluding VAT) of any refund we obtain for you. VAT is payable on the fee element only. Where the rebate does not cover our minimum fee, there will be no additional charges to pay.

Posted in: General Questions