It is completely free to submit a claim. You are not required to make any upfront payment or provide bank details.
If we are successful in recovering a refund for you, we will charge a fee of 25% (excluding VAT) of any refund we obtain for you. VAT is payable on the fee element only. Where the rebate does not cover our minimum fee of £25 plus VAT, there will be no additional charges to pay.
Posted in: General Questions