Frequently Asked Questions

Privacy & Security

Is your website secure?

Our website uses industry standard 256-bit SSL encryption. When completing our claim form, all information sent to our site is encrypted, protecting it from interception by unintended recipients. You can submit your personal information with the assurance that all transactions are secure, private, and tamper-proof.

Will my information ever be sold or used for marketing?

Never! We take privacy extremely seriously. We use your personal information to process your tax claim. Your information is only ever shared with HMRC in order review your claim – and this is only after you give us signed permission to do so. We will never sell your information to a third party without your express consent.

We are registered with the Information Commissioners Office for data protection purposes. You can view our registration details here http://ico.org.uk/ESDWebPages/DoSearch?reg=509684 

We have also signed up to ICO’s Personal Information Promise to demonstrate our commitment to safeguarding your personal information.